ERSG are looking for an experienced team leader who is out-going, organised, and adaptable and would be confident managing and motivating a small to medium team on a day to day basis. We are ideally looking for someone with previous experience of managing a back-office team of varying abilities and experience; preferably from a recruitment or sales-based sector.

This would involve:

• Reporting on team activity
• Process improvement and implementation
• Adhoc project management (such as audits)
• Escalation to all areas of the business, including front office interaction

Contracts and Compliance Team Leader day-to-day duties include:

• Overseeing Contracts and Compliance Administrators and ensuring contracts and compliance files are up to standard and in line with both our client requirements and standard regulations
• Managing the central Contracts and Compliance inbox and ensuring SLA's are met
• Regularly spot checking the teams work to see where training gaps are required within the team
• Holding training sessions on our processes, IR35 and GDPR for both contracts and compliance and the sales team
• Reviewing client contracts to highlight and implement any compliance requirements the client may have
• Regularly joining meetings with potential new clients to pinpoint the clients requirements early on in the process to ensure a smooth process
• Completing monthly insurance reports for our different ersg entities
• Ensuring that our central Matrix's and working instructions are kept up to date at all times
• Leading both contract and compliance audits
• Conducting monthly 1-1 meetings with the team and bi-yearly appraisals
• Working closely with the Payroll Manager to ensure Contracts and Payroll requirements are in smoothed out across both teams
• Ensuring regulatory requirements such as IR35 and GDPR are followed across the team

Requirements:

• Previous experience of conducting appraisals, 1 to 1 meetings and team training
• Previous experience of process improvement and implementation
• Competent in Microsoft Office
• Excellent communication and organisation skills
• Ability to work efficiently under pressure or to tight deadlines

About ersg

Set up in 2008 ersg was one of the first recruiters in providing a workforce solution in energy. Recognised now as a market leader in this field we cover all staffing from design and development to construction, operations & maintenance. ersg works with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle.

Headquartered in London we have grown from 5 staff in 2008 to over 130 to date; with offices in Hamburg, Amsterdam, Seattle, Orlando, Boston, Taipei and Tokyo, and entities in Ireland, Finland, Norway, Sweden, Denmark, France and Poland.

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.