NetApp Specialist Engineer
Planning, conception and installation of Multi-site Netapp environments
3rd Level Troubleshooting of NetApp storage systems (operation, maintenance and care of the systems)
Participate in PoC and solution tests
Consult and support to establish best practice solutions together with application owners
Participate in Migration projects
Monitor storage request queues
Create and present new storage to Servers
Allocate SAN switch ports to new SAN attached Servers
Decommission storage for Servers that have all or partially decommissioned storage
Decommission SAN switch ports for decommissioned Servers
Process expansion of storage requests
Raise incidents for low-level hardware faults (redundant drive failures etc.)
Escalate incidents for medium and high level faults to London storage team.
Raise access requests for vendor engineers to replace faulty components.
Create new host groups on SAN switch and arrays.
Delete host groups on SAN Switches and arrays for decommissioned Servers
Create/amend or delete qtrees on NetApp
Create/amend or delete shares on NetApp
Amend quota files on Netapp
Manage 3rd Party Engineers working on storage systems