Reporting to the Systems Planning Senior Delivery Lead the Customer Self Serve Delivery Manager will be responsible for:
- Developing the Customer Self Serve design and implementation plan in co-ordination with IT and OT teams
- Managing the developed Customer Self Serve plan
- Overseeing the ITT process
- Managing the selected 3rd party
- Providing oversight and management to the Muti Disciplinary Team assigned to delivering Self Serve
- Managing mitigation of identified delivery risks
- Reporting progress against plan to the Senior Delivery Lead
- Managing project budget including revision of forecasts
Required knowledge / experience.
- Minimum of 5 years managing projects
- Ideally experienced in delivering utility projects
- Experienced in manging large systems integration projects
- Experience in using Azure DevOps
- Experience in managing agile projects
ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.