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ersg are currently looking for a Customer Service Administrator to join our growing Operations team. This position will provide you with the opportunity to gain core skills and experience in a customer service department, with training provided. As a fast-growing company, ersg pride ourselves on supporting staff who demonstrate commitment and initiative to develop their careers with us. Responsibilities include:Logging new queries onto our in-house system 'Nostrum'Take ownership, fully investigate & resolve client sales invoice & contractor queries in a timely manner - this could entail liaising by phone or email with other Support departments and Sales teams within ersg as well as directly with clients, contactors & payroll companiesHave a good understanding of accounting processes in relation to invoicing, credit notes & purchase ordersProcessing corrections to sales invoices and pay remittances on the payroll system - Intime (RSM)Ensure any new client invoicing processes are set up & all key stakeholders are awareTo build and maintain excellent relationships with other key stakeholders from around the businessGenerating weekly & monthly sales invoices as per client instructionsUploading sales invoices on to the client's own portalsAssisting the Payroll & Operation Support teams on an ad-hoc basis About you:1+ years customer services experienceIntime (RSM) experience (Desirable)Excellent attention to detail and accuracy in processing complex scenariosCan demonstrate ability to use initiative to effectively troubleshoot and problem solveThe ability to balance and prioritise duties in a manner that allows all deadlines to be metGood Outlook & Excel knowledgeGood spoken and written communication skillsKnowledge/understanding of Purchase Orders and invoicingAbility to work independently and collaboratively in a team environmentA flexible and adaptable individual with a can-do attitudeBullhorn and/or Sage experience (Desirable) *This is a part time role and MUST be Monday-Wednesday in the office* About ersgSet up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia.ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

- Design Manager will provide delivery of our client's projects within the power transmission & distribution sector.- Develop engineering design work. - Provide overall project management of design projects from concept to completion in accordance with recognized best practices (APM/PMP/PRINCE2 or similar), including FEED, environmental, permitting, planning, estimating, engineering, constructability reviews, construction stage design support, and closeout.- Support Fulfil the project role of Project Manager on assigned design-only projects or fulfilling the role of Design Manager on assigned Design & Build/Engineer, Procure, Construct (EPC) projects.- Program and completion of projects within specified dates - Support professional and satisfactory relationships with the client, subcontractors, regulatory bodies, and all other project stakeholders - Fulfilling all associated statutory and contractual requirements- Maintain project compliance to applicable Our client and client design management processes and procedures.- Develop and implement project policies and procedures, project controls systems and implement the project execution plan. - Report regularly on project progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and any issues requiring office support. - Plan and lead project and client meetings, as required. - Support the preparation of project proposals, lead presentations, and lead project contract negotiations with support from senior management.- Drive 'Safety by Design' approach on all projects, at all times.- Support nurturing of a safety and technical excellence culture through emphasis on staff competence, diligence, and responsible attitude.-ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Producing detailed design deliverables like layouts, specifications, calculations, and equipment selectionUnderstanding earthing design, system parameters, and industry/client standardsConducting site surveys and evaluating constructability Taking responsibility for the design liability and risksLeading and reviewing the design of major substation equipment like transformers, switchgear, busbars, etc.Demonstrating strong analytical, numeracy, and project management skillsIdentifying business development opportunitiesPreparing design documentation and contributing to project planningPotentially acting as the Principal Designer under CDM regulationsRequiring a relevant engineering degree and substantial industry experienceersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Senior Design Manager Overview: We have an opportunity for a Senior Design Manager or a time-served Design Manager ready to take the next step towards a Senior Design Manager, to join a growing team within our clients Life Science & Technology sector.As Senior Design Manager you will leads the delivery of effective design across multiple projects, or a single large-scale project. To provide a focus for, and lead the pre-construction and construction design processes, liaising with the client, client vendors, the design team, in-house bid team, operations team and other supporting digital / information functions within the clients business overseeing the design and development of facilities, equipment, and processes within the life sciences & technology sector, ensuring compliance with regulations and industry standards. This role shall be client facing, with the requirement for wider stakeholder engagement. Responsibilities:Possess a strong understanding of contractual procurement routes and contractual administration, Design & Build (D&B), Engineering Procurement Construction Management (EPCM) Engineering Procurement and Construction (EPC) JCT and NEC ContractsPossess a strong understanding of life science technologies and processes, including equipment, instrumentation, vendor engagement and workflowsPossess a strong understand of design stage plan of works to reflect client design and procurement work-stage i.e. RIBA, FEL (Front-End Engineering Design), Architecture Engineering and Construction (AEC).Work closely with various stakeholders, including scientists, engineers, contractors, and regulatory agencies. Identify and resolve design and technical issues that may arise during the project lifecycle. Identify opportunities for improvement in design processes and facility operations. Manage and mentor design teams, ensuring they have the necessary skills and resources to succeed. Providing a focus for and leading the pre-construction phase briefing and design processes.Leading our clients design management procedures, providing a functional link between the commercial, construction teams, other in-house digital and innovation support functions and the designers throughout the project life.Implementing the processes that enable the design to be challenged and interrogated within a collaborative team frameworkImplementing agreed processes for the production, control and distribution of design information at different project stages.Ensuring regular progress reporting of the design.Ensuring design information is thoroughly reviewed: for buildability, safety and maintainability, 'completeness & compliance' and technical suitability before use.Assisting the Design Leader in promoting innovation in design management, methodology, processes and practices.Assisting the Design Leader in promoting the application and adoption of the Company's vision and values in all design management activities.Design for Manufacture and Assembly, and solutions optioneeringManaging consultanciesInformation and Change ControlDesign compliance (client's compliance and legislative compliance)Provide a mentoring role for junior design managers / co-ordinatorsSupport to both the pre-construction and construction processes, and play a leading role in the review, research, understanding and implementation of innovative design solution to every stage of the design process and be responsible for leading the tasks and processes of the design team. ExperienceHave at least 10 years experienceThe ideal candidate shall have an exceptional working knowledge of current LST procurement routes, contractual administration and a good understanding of design stage workflows associated within the LST sector.The candidate will have a strong design bias either towards an architectural CSA or engineering MEP background, with a good understanding of the other disciplineThey will liaise between the client, design consultants and the project staff for design matters, as well as liaising with the Site Management for the development of design package and procurement strategies. Qualifications:Construction or Engineering diploma/degree qualified Additional Information Competitive salaryCompany CarPensionAnnual bonus26+ days annual leaveMuch more!ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Offshore Construction Services SupervisorSupport the offshore construction team by supervising contractor activities and ensuring works are delivered safely, efficiently and to specification. The role involves coordinating offshore construction support services, verifying compliance with QHSE standards, RAMS and permits, and protecting project interests during offshore operations. Responsibilities include daily contractor supervision, work planning support, resource coordination, asset inspections, defect reporting, and progress reporting to the onshore construction team.Key ResponsibilitiesSupervise offshore contractor teams ensuring compliance with QHSE procedures, RAMS and permits to work.Coordinate offshore construction support activities, materials, equipment and personnel.Monitor work progress, conduct asset walkdowns, inspections and snagging close-out.Produce daily reports, end-of-trip summaries and support work planning with onshore teams.Manage HSE issues offshore, support toolbox talks, drills and ensure vessels are correctly equipped.Key RequirementsMinimum 5 years offshore supervisory experience in renewables.Valid GWO certification and offshore medical.Strong HSE awareness, reporting and coordination skills.Ability to work offshore and collaborate with contractors and project teams.ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Deputy Contract ManagerTallinn, EstoniaSenior-Level Package (DOE)Full Relocation PackageA major international infrastructure contractor is looking for a Deputy Contract Manager to support delivery of a large-scale railway project (EUR 100M+), delivered under FIDIC.The RoleYou will lead a multidisciplinary section team, manage budget and contract performance, oversee subcontractors, and coordinate across all disciplines.Key ResponsibilitiesManage production and multidisciplinary teamsOversee contract delivery, cost & scheduleBudget planning & financial reportingSubcontractor negotiation & performance monitoringRisk register managementClient & stakeholder coordinationEnsure HSE complianceRequirements5+ years managerial experience on major infrastructure/railway projectsExperience on €100M+ FIDIC contractsConstruction licence/professional authorisationStrong budget management experienceEnglish B2+Willingness to relocate to EstoniaStrong leadership & negotiation skillsPackage(Relocation, housing allowance, company car, insurance, language course, family relocation support.)ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.