PWR Grid Global Account Success Manager

Job Title: Global Account Success Manager

Location: Flexible / Global Scope

Contract Type: Permanent

Industry: Energy / Industrial / Utilities

Salary: Competitive

The Role: Global Account Success Manager

We are currently seeking a Global Account Success Manager to join our client's team. This is an exciting opportunity to work with a leading organisation in the energy and industrial sectors, contributing to strategic account growth, customer satisfaction, and global business development.

Key Responsibilities

Build and maintain strong relationships with key decision-makers across strategic global accounts.

Develop and execute tailored customer success plans with clear goals and milestones.

Identify cross-sell and upsell opportunities by understanding customer operations and challenges.

Monitor account performance and satisfaction through dashboards and data analysis.

Advocate for customer needs and gather feedback to inform product and service improvements.

Support strategic marketing and competitive intelligence efforts to enhance offering differentiation.

Experience

Bachelor's degree in Business, Engineering, or a related field.

5+ years in customer success, sales, or account management roles, ideally in energy, industrial, or utility sectors.

Based in Europe and have european working rights

Must have excellent comand of Verbal and written English

Strong interpersonal and communication skills with the ability to influence at all levels.

Proven track record of driving account growth and customer satisfaction.

Experience with CRM systems and data analytics tools.

Analytical, proactive, and customer-focused mindset.

How to Apply

If you're interested in this opportunity, please apply with your updated CV

About ERSG

ERSG is a global workforce solutions provider, delivering highly skilled professionals across the energy, engineering, and technology sectors. We pride ourselves on connecting top talent with world-class projects.

ERSG are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment, or religious background; all decisions are based on merit.

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.