- Define and maintain the Business Architecture for ECS
- Working closely with the Strategy Director and other senior leaders, the Business Architect will capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to key future processes and customer journeys, and develop a holistic business architecture reflecting business motivations, business scenarios and a customer centric view for the future business operations, taking into account market / competitor trends. This will need to reflect the differences between the two operating businesses as appropriate. Once baselined, the activities will focus on maintaining a complete and consistent view of the Business Architecture across all changes within both businesses, moving towards a single consolidated model over time, whilst ensuring that it is complete and consistent at each stage of transformation.
2. Maintain the Business Capability Model and Process Catalogue
Initially, the Business Architect will take existing models and catalgoues used by the two businesses within Energy Customer Solutions and synthesise a view that captures the totality of these models and the future direciton based on business interactions (people, resources, controls) across customer, partner, supplier and external systems, working closely with the Business Strategy Director. Once baselined, the activities will focus on maintaining a complete and consistent view of the Capability Model and Process Catagloue across all changes within both businesses, driving simplification and consolidation as they move towards a single consolidated view over time, whilst ensuring that they are complete and consistent at each stage of transformation.
3. Define and maintain the Business Principles Catalogue
Business Principles should express the intentions of the business in its decision making, and to effectively capture these the Business Architect will need to work closely with senior business stakeholders (the Energy Customer Solutions Executive Committee members and their DRs) to develop and continuously update the Business Principles to provide both a runway for future decision making and a background for testing / challenging any proposed change.
4. Business Design Direction, including Chairing the Business Design Authority forums (Business Energy GB, Airtricity Irl) within the Business Unit
Apply a structured business architecture approach and methodology for capturing the critical views of Energy Customer Solutions leadership / senior management and feeding these into design decisions on our transformation programmes.
The Business Architect will own end to end business design integrity. In support of such business decision making, the Business Design Authority forums exist to ensure that the most effective decisions are made when considering changes in our businesses, and the Business Architect will chair these two forums and ensure that:
* decisions align to the business strategy, process models and principles; and
* as far as practicable, that design decisions are consistent across Energy Customer Solutions, enabling closer alignment and cooperation.
The Business Architect will work closely with the leadership team and PMO to improve effectiveness of the forums, streamlining and focusing debate towards decisions and ensuring that the relevant responsible parties approve decisions, only escalating to the Transformation Board(s) when a decision extends beyond the scope of the initiative(s) proposing a decision.
5. Drive alignment (as appropriate) across Business Energy GB, Airtricity Irl
The longer term objective of the business strategy is to deliver benefits through exploiting synergies in the two businesses, which this role will support through both the chairing of the BDAs as well as actively participating in the Transformation Boards. These forums are the cross-portfolio governance bodies charged with overseeing the portfolios for Airtricity and Business Energy respectively, prioritising initiatives and managing risk. The Business Architect's role will be to ensure escalated decisions from BDAs are effectively presented to enable decision making, and to provide clear advice to the leadership on any matter impacting capabilities, processes and principles.
6. Support the development and maintenance of the Enterprise Architecture
the client has an Enterprise Architecture team working across the Group to help drive consistency and exploitation of technology. The Business Architect will work with the Enterprsie and Solution Archtiecture representatives aligned to Energy Customer Solutions to develop and maintain the Enterprise Architecture models for the business unit.
7. Support the development of the Target Operating Model
The operating model is both an abstract and visual representation of how we deliver value to our customers as well as how the business actually runs, and hence is closely aligned to the business capability and processes models. The Business Architect will therefore play a key role in the development of the Target Operating Model, aligned to the outcomes of the business strategy, and of Interim Operating Models which align to each step of transformation.
8. Support Business Impact Assessments for change initiatives
With a clear understanding of the breadth and depth of any business changes proposed in terms of capability and process models, and the potential impact on operating model, the Business Architect will provide input to business impact assessments, including option analyses as appropriate, to ensure they are complete and comprehensive.
